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This store has earned the following certifications.
SUPPORT YOUR FAMILY: Our customer service team is here for you from 8-5 CST at 888.722.6488.
CLUTTER FREE SOLUTION: The built-in plastic toddler potty seat secures magnetically in its cover when not in use, keeping your bathroom clean and organized.
EASY FIT FOR ALL: Designed for both adults and children, making potty training fun and teaching independence with the use of the big potty.
SAFE AND QUIET: The seat closes softly and quietly with a light tap, ensuring no pinched fingers.
UNSURE TO MOVE: Thanks to the STA-TITE Fastening System, the seat stays securely in place, never coming loose.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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